1. General Provisions
Definitions:
- «Photographic Work» refers to the creation and editing of photographs.
- «Photographer» refers to HeadShot Factory / Pascal Landert.
- «Client» refers to the person or organization booking a photographic service.
- «Parties» include the Photographer and the Client.
By booking a headshot session, the Client agrees to these Terms and Conditions.
2. Cancellations, Rescheduling, and No-Shows
Conditions for Cancellations and Rescheduling:
- Up to 9 days before the appointment: free of charge
- 7 days or more before the appointment: 20% of the session fee
- 5 days before the appointment: 33% of the session fee
- 72 hours before the appointment: 50% of the session fee
- 48 hours before the appointment: 75% of the session fee
- 24 hours before the appointment: 100% of the session fee
For bookings that include a makeup artist, these cancellation and rescheduling conditions also apply to the makeup artist’s fee.
No-Shows: Failure to appear will be charged at 100% of the session fee.
COVID-19 Exceptions: Rescheduling due to a COVID-19 infection or government-mandated quarantine will not incur any fees.
3. Punctuality and Duration of Hair & Makeup
If the Client is late, the lost time cannot be made up. Each headshot session is limited to a maximum of three hours.
Hair & Makeup are typically limited to one hour. If the Client arrives late, this time will be deducted. Should the duration of Hair & Makeup exceed the standard time due to lateness, an additional charge of CHF 50.– will be applied for every 15 minutes.
4. Delivery of Photos
Payment of the session fee does not include any images. All purchased images will be delivered in high resolution, without watermarks, as JPEG files via an online gallery. The gallery remains accessible for one year after the shooting date.
Unretouched or non-purchased images will not be provided, as retouching is an essential part of the final product.
5. Deletion of Photos
Photos not purchased within two weeks of the headshot session will be permanently deleted.
6. Storage and Use of Personal Data
By booking, the Client agrees that personal data such as photographs, names, email addresses, and phone numbers may be electronically stored to fulfill the contract.
Personal data may also be shared with third parties required to perform the services (e.g., external photo editing, online galleries, off-site backups). Third parties are contractually obligated to use this data solely for the agreed service and are prohibited from sharing it with others.
7. Use of Photos by HeadShot Factory
By booking, the Client grants HeadShot Factory permission to use the photographs for promotional purposes, including publication on the website, social media, and printed materials. Sharing the photos with third parties for commercial purposes is excluded.
8. Usage Rights of Photos by the Client
Clients may use the purchased images for private purposes and for internal and external communication with their employer.
For editorial use (internal or external), HeadShot Factory must be credited as the image author (e.g., Image: HeadShot Factory).
The commercial transfer of images to third parties, whether free of charge or for a fee, is only permitted with explicit consent from HeadShot Factory and corresponding licensing. The use of images for advertising (commercial or political) is strictly prohibited.
Until full payment is received, the usage rights remain with HeadShot Factory / Pascal Landert. Copyright cannot be transferred under Swiss law.
9. Liability
HeadShot Factory is not liable for technical failures, delays caused by third-party providers, or force majeure. Liability is limited to the value of the booked session.
10. Revisions & Complaints
The Client must report any wishes for retouching revisions or defects in writing within six working days of delivery. If no notice is given, the photos are considered approved.
11. Final Provisions
The place of jurisdiction is Zurich, Switzerland. Swiss law exclusively applies.
Should any provision of these GTC be invalid, the validity of the remaining provisions shall remain unaffected.